100% guarantee return of goods

We know that sometimes the product may not fit or not like. Therefore, you can always return it within 14 days after receipt (in accordance with paragraph 4 of Article 26.1 of the Federal Law “On Protection of Consumer Rights” and paragraph 21 of the Decree of the Government of the Russian Federation “On Approving the Rules for the Sale of Goods by Remote Method”). We have an easy and transparent return-exchange system.

If you did not like the product you need:

1. Fill out the return form on our website.

2. Contact the nearest post office of Russia or any transport company;

3. Send us the parcel at the following address: 454021, Chelyabinsk, ul. Zvenigorod, 68, LLC "ChZDA"

4. Also enclose in the parcel a completed application for the return of goods of good quality, an invoice or a cash receipt (attached to each order), a copy of the passport

5. We will refund your full price of the product, excluding shipping costs and return shipping.

If you find a marriage, someone else’s order came to you, you must:

1. Fill out the return form on our website.

2. Contact the nearest post office of Russia or any transport company;

3. Send us the parcel at the following address: 454021, Chelyabinsk, ul. Zvenigorod, 68, LLC "ChZDA"

4. Also enclose in the parcel a completed application for the return of the goods, an invoice or a cash receipt (attached to each order), a copy of the passport, a receipt for payment of the postal item. Or send a scan of the receipt to mail@chzda.ru

5. We will refund your full cost of the goods, including shipping and return shipping.